Job Description
Join our award-winning team at Grand Hospitality Group and deliver exceptional guest experiences in the heart of Orlando! We're seeking passionate part-time hotel staff to create unforgettable stays for international travelers and leisure guests. Perfect for students, career-changers, or hospitality enthusiasts seeking flexible hours. Enjoy complimentary hotel discounts, growth opportunities, and a vibrant team culture in one of Florida's premier destinations.
Our Orlando location offers competitive pay, paid training, and a supportive environment where your contributions are valued. Whether you're starting your hospitality journey or seeking a flexible role, we provide the tools and support to excel in this dynamic industry.
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage room inventory and coordinate housekeeping operations
- Resolve guest inquiries and complaints with professionalism and empathy
- Maintain pristine property standards across public areas and facilities
- Collaborate with cross-functional teams to ensure seamless operations
- Process payments and manage financial transactions accurately
- Adhere to all safety protocols and emergency procedures
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and POS system knowledge
- Valid driver's license and reliable transportation
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Must pass background check and drug screening