Job Description
Join our award-winning team at Grand Plaza Hotel, where hospitality meets excellence! We're seeking dynamic part-time hotel staff to deliver unforgettable guest experiences in the heart of San Francisco. Enjoy flexible schedules, competitive pay, and career growth opportunities in a vibrant downtown location. Perfect for students, career changers, and hospitality enthusiasts seeking work-life balance.
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest assistance
- Manage reservations and room status updates using property management systems
- Handle guest inquiries and resolve service issues with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through attentive guest interactions
- Support event setup and special guest requests as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends and holidays
- Proficiency with reservation systems and basic office software
- Valid California Food Handler Card (if serving food/beverage)
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to guest satisfaction
- High school diploma or equivalent required