Job Description
Are you passionate about hospitality and looking for a rewarding career in Dallas?
We are currently seeking dedicated and energetic individuals to join our Part-Time Hotel Staff team at the Grandview Hotel Dallas. If you thrive in a fast-paced environment and enjoy providing exceptional guest experiences, we want to meet you!
Our hotel offers a dynamic work environment where you can develop your skills in guest relations, front desk operations, and housekeeping. Join us in creating memorable stays for our guests while enjoying a flexible schedule.
Responsibilities
- Greet and Welcome: Provide a warm and professional welcome to all guests upon arrival, ensuring a positive first impression.
- Guest Services: Assist guests with check-in and check-out procedures, answer inquiries regarding hotel amenities, and resolve issues promptly to ensure satisfaction.
- Front Desk Operations: Manage phone calls, take accurate reservations, and update guest information in the property management system.
- Housekeeping Support: Maintain the cleanliness and organization of the lobby, common areas, and guest rooms to high standards of excellence.
- Concierge Assistance: Provide recommendations for local dining, entertainment, and attractions to enhance the guest experience.
- Administrative Tasks: Process payments, handle complaints with empathy, and complete daily shift reports.
Qualifications
- Experience: Previous experience in hospitality, customer service, or the hotel industry is preferred but not mandatory.
- Communication: Excellent verbal and written communication skills with a friendly and approachable demeanor.
- Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.
- Attention to Detail: Strong organizational skills with the ability to multitask effectively in a busy environment.
- Professionalism: High school diploma or GED equivalent required; prior experience with PMS (Property Management Systems) is a plus.
- Teamwork: Ability to work collaboratively with diverse teams to achieve common goals.