Job Description
Join our award-winning luxury hotel in the heart of Manhattan! We're seeking passionate part-time hospitality professionals to deliver exceptional guest experiences. Perfect for students, career changers, or those seeking flexible schedules in NYC's vibrant hospitality scene. Enjoy competitive pay, staff discounts, and opportunities for advancement in a world-class environment.
Responsibilities
- Provide exceptional guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out procedures with efficiency and warmth
- Resolve guest inquiries and concerns promptly with solutions-oriented approach
- Collaborate with team members to ensure seamless hotel operations
- Maintain pristine guest rooms and public areas according to brand standards
- Process reservations and coordinate special requests
- Adhere to all safety and hygiene protocols
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Attention to detail and problem-solving abilities
- Valid work authorization in the United States
- Basic computer proficiency
- Positive attitude and teamwork mentality
- Ability to stand/walk for extended periods