Job Description
Are you a seasoned hospitality professional ready to take the helm at one of Atlanta's most iconic landmarks? The Georgian Terrace Hotel is seeking an exceptional Resort Manager to lead our dedicated team in delivering world-class service to our distinguished guests.
We pride ourselves on our rich history and commitment to excellence. In this pivotal role, you will oversee the daily operations of the hotel, ensuring seamless execution of our high standards while fostering a positive and productive work environment. You will be the face of our brand, ensuring that every guest leaves with a lasting, memorable impression.
Why Join Us?
We offer a competitive benefits package, including health insurance, retirement plans, and exclusive employee discounts. Work in a historic setting that is at the heart of Atlanta's vibrant culture.
Responsibilities
- Oversee the daily operations and strategic direction of the hotel to ensure maximum profitability.
- Manage and mentor a diverse team of department heads, supervisors, and front-line staff.
- Ensure exceptional guest satisfaction by personally resolving complex issues and maintaining high service standards.
- Monitor financial performance, including P&L management, budgeting, and cost control initiatives.
- Collaborate with the Sales and Marketing team to drive group bookings and enhance the hotel's profile.
- Maintain compliance with all local, state, and federal regulations and company policies.
- Organize and participate in regular staff meetings and training sessions to boost morale and skill sets.
Qualifications
- Minimum of 5-7 years of progressive experience in hospitality management, preferably in luxury or historic properties.
- Associate or Bachelor's degree in Hospitality Management, Business Administration, or related field.
- Strong leadership, communication, and interpersonal skills with the ability to motivate a large team.
- Proven track record in budget management, cost reduction, and revenue growth strategies.
- Flexibility to work weekends, holidays, and evenings as required by the business.
- Proficiency in property management systems (e.g., Opera, Micros) and Microsoft Office Suite.