Job Description
We are seeking a dynamic and detail-oriented Front Desk Agent to join our high-performing team in Atlanta. As a key point of contact for our guests, you will ensure a seamless and welcoming experience. Due to our continued growth and high demand, we are urgently hiring individuals ready to start immediately.
Why Join Us?
- Competitive pay ($15.00 - $20.00/hr)
- Shift work opportunities available
- Professional growth and training
If you have excellent communication skills and thrive in a fast-paced environment, we want to meet you.
Responsibilities
- Manage the front desk operations, including check-ins and check-outs, ensuring accuracy and speed.
- Answer incoming calls and emails promptly, addressing inquiries and directing calls to appropriate departments.
- Greet guests warmly upon arrival, handling luggage and providing directions or assistance as needed.
- Process payments and reconcile daily financial transactions using POS systems.
- Maintain a clean and organized reception area and lobby.
- Handle guest complaints or special requests with a focus on problem-solving and customer satisfaction.
- Assist with administrative tasks such as filing, data entry, and inventory management.
Qualifications
- High school diploma or GED is required.
- Previous experience as a Front Desk Agent, Receptionist, or in Customer Service is preferred.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Professional appearance and demeanor.
- Bilingual skills are a plus.