Job Description
Join our award-winning Nashville hospitality team as a Front Desk Agent! We're urgently seeking passionate individuals with no prior experience to deliver exceptional guest experiences at our downtown location. Full training provided for motivated team players who thrive in fast-paced environments. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in Music City's booming tourism sector.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Answer phone inquiries and manage reservation systems
- Process payments and maintain accurate financial records
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Assist with luggage and provide local area recommendations
- Maintain clean and organized lobby environment
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required - comprehensive training provided
- Exceptional customer service mindset
- Basic computer proficiency
- Strong communication and problem-solving skills
- Ability to stand for extended periods
- Flexible availability including weekends and holidays
- Tennessee hospitality certification preferred (training available)