Job Description
Grand Horizon Hospitality is expanding and urgently hiring dedicated Shift Managers for our premium properties in Atlanta, GA and select locations across Ohio.
Are you a hospitality professional with a passion for guest satisfaction? We are looking for dynamic leaders to join our team and manage daily operations during evening and overnight shifts. This is an incredible opportunity for career growth in a fast-paced, high-impact environment.
Why Join Us?
- Competitive hourly pay with weekly payouts.
- Comprehensive health, dental, and vision insurance.
- Generous employee discounts on stays.
- Clear career progression pathways.
Apply today to secure your position with Grand Horizon!
Responsibilities
- Oversee daily front desk operations and ensure smooth check-in/check-out processes.
- Manage front-of-house staff, including scheduling, training, and performance evaluations.
- Handle guest inquiries, complaints, and special requests with a focus on resolution and satisfaction.
- Monitor hotel security and safety protocols to ensure a secure environment for guests and staff.
- Assist with inventory management and payroll processing during shift.
- Ensure the lobby and public areas are maintained to the highest standards of cleanliness and aesthetics.
Qualifications
- Minimum of 2 years of experience in hospitality management or front desk supervision.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Proficiency in hotel management software and Microsoft Office Suite.
- High school diploma or GED required; Bachelor’s degree preferred.
- Must be able to lift 25 lbs and stand for extended periods.