Job Description
Join our award-winning team at Grand River Hotel Memphis, where luxury meets Southern hospitality! We're urgently seeking passionate individuals to elevate our guest experience in the heart of downtown. Enjoy competitive benefits, growth opportunities, and a vibrant work culture in one of America's most dynamic cities.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams
- Maintain accurate reservation and billing records
- Upsell hotel amenities and special events
- Adhere to safety and hygiene protocols
Qualifications
- 1+ years hospitality experience preferred
- Strong communication and problem-solving skills
- Flexibility to work evenings/weekends/holidays
- Basic computer proficiency
- Positive attitude with guest-centric focus
- Ability to stand for extended periods
- Valid Tennessee work permit if applicable