Job Description
Join our award-winning luxury hotel in the heart of San Antonio! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth in one of America's most vibrant cities. Immediate openings available for dedicated individuals ready to shine in the hospitality industry.
Responsibilities
- Check in/out guests with efficiency and warmth
- Manage reservations and billing inquiries
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain accurate guest records and reports
- Ensure lobby area remains pristine and welcoming
Qualifications
- Minimum 1 year hotel front desk experience
- Exceptional communication and problem-solving skills
- Proficiency in hotel management systems (Opera preferred)
- Ability to work flexible shifts including nights/weekends
- Bilingual English/Spanish highly preferred
- Valid Texas driver's license
- High school diploma or equivalent required
- Positive attitude and team player mindset