Job Description
Join our award-winning hospitality team at Mountain View Resort & Spa! We're urgently seeking passionate individuals to deliver exceptional guest experiences in the heart of Colorado Springs. Enjoy competitive pay, flexible schedules, and career growth opportunities in a stunning mountain setting. Perfect for hospitality professionals ready to make an immediate impact!
Responsibilities
- Provide exceptional guest service during check-in/out processes
- Manage reservations and optimize room assignments
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Execute upselling strategies for premium services
- Train and mentor new team members
Qualifications
- 2+ years hotel front desk or hospitality experience
- Proficiency with PMS systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic knowledge of Colorado Springs attractions
- Valid Colorado driver's license
- Food Handler's certification (or willingness to obtain)