Job Description
Join our award-winning luxury resort in Virginia Beach, VA, where ocean views meet exceptional hospitality! We're urgently seeking passionate professionals to elevate our guest experience. Enjoy competitive pay, comprehensive benefits, and career growth in a stunning coastal setting. Apply now to be part of our dynamic team dedicated to creating unforgettable memories for travelers worldwide.
Responsibilities
- Deliver exceptional guest service at check-in, check-out, and throughout the guest journey
- Manage reservations, room assignments, and billing transactions accurately
- Coordinate with housekeeping and maintenance teams to resolve guest requests promptly
- Uphold brand standards through meticulous attention to detail and cleanliness
- Assist with VIP guest handling and special event coordination
- Train new team members on resort policies and service protocols
- Collaborate with management to implement operational improvements
Qualifications
- Minimum 2 years hotel/hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency in property management systems (e.g., Opera, Fidelio)
- Ability to work flexible schedules including nights, weekends, and holidays
- Valid Virginia driver's license and clean driving record (if applicable)
- High school diploma or equivalent; hospitality degree preferred
- Basic knowledge of local attractions and tourism industry