Job Description
We are urgently seeking passionate professionals to join our dynamic team in Denver, Colorado. Our hotel is currently expanding and is looking for individuals who thrive in a fast-paced environment and are ready to make an immediate impact on our guests' experiences.
Why Join Our Team?
- Competitive Pay: Earn between $18.00 and $26.00 per hour based on experience.
- Immediate Start: We are looking to fill these roles immediately for our upcoming peak season.
- Benefits Package: Comprehensive medical, dental, and vision insurance available for full-time employees.
- Professional Growth: Clear pathways for career advancement within the Horizon Grand chain.
- Employee Perks: Enjoy discounts on dining, spa services, and hotel stays worldwide.
We offer a safe, supportive, and rewarding workplace where your hard work is valued and your guest satisfaction is our top priority.
Responsibilities
- Guest Relations: Greet guests warmly upon arrival and ensure a seamless check-in and check-out experience with a smile.
- Shift Leadership: Manage hotel operations during assigned shifts, including front desk coverage and lobby supervision.
- Housekeeping Standards: Perform thorough cleaning and maintenance of guest rooms, public areas, and restrooms to the highest industry standards.
- Problem Solving: Handle guest inquiries, complaints, and requests promptly and professionally to ensure 100% guest satisfaction.
- Inventory Management: Assist in the monitoring and ordering of housekeeping supplies and front-of-house amenities.
- Safety Compliance: Ensure strict adherence to all health, safety, and security protocols at all times.
Qualifications
- Experience: Previous experience in hospitality, hotel management, or customer service is preferred but not required for entry-level roles.
- Communication: Strong interpersonal and communication skills with a high focus on guest satisfaction.
- Schedule: Ability to work flexible shifts, including weekends, holidays, and overnight shifts.
- Attention to Detail: A keen eye for detail and a commitment to maintaining a pristine environment.
- Education: High school diploma or equivalent required.
- Background: Reliable transportation and the ability to pass a standard background check.