Job Description
Are you looking for an exciting career in the hospitality industry?
Grand Horizon Hotels is currently urgently hiring talented individuals to join our growing team in the heart of Oklahoma City. We pride ourselves on delivering exceptional guest experiences and are seeking staff who share our passion for excellence.
As a leading provider of luxury accommodations, we offer a dynamic work environment, competitive benefits, and opportunities for rapid career advancement.
Responsibilities
- Provide warm and professional greetings to guests upon arrival and departure.
- Ensure the lobby and public areas are immaculate and welcoming at all times.
- Process check-ins, check-outs, and reservations efficiently using hotel management software.
- Assist guests with inquiries, local recommendations, and special requests to ensure satisfaction.
- Maintain accurate records of guest interactions and resolve any complaints promptly and professionally.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
- Assist with event coordination and banquet setups when required.
Qualifications
- High school diploma or equivalent required.
- Previous experience in hospitality or customer service is a strong plus.
- Strong communication skills in English (verbal and written).
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Proficiency in MS Office and hotel Property Management Systems (PMS).
- Attention to detail and a proactive problem-solving attitude.