Job Description
Join our award-winning luxury hotel in the heart of Fort Worth! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. With competitive pay, comprehensive benefits, and career growth opportunities, this is your chance to thrive in one of Texas' most vibrant cities. Apply today and become part of our renowned service culture!
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols
- Assist with event setup and guest functions
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency with reservation systems
- Texas Food Handler/Seller certification (preferred)
- Valid driver's license (if driving required)
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude and team-oriented mindset