Job Description
Are you ready to elevate your career in the hospitality industry?
Grand Horizon Hotel Group is currently seeking passionate and detail-oriented individuals to join our expanding team in Portland, Oregon. We are experiencing a surge in bookings and are urgently hiring for multiple positions to ensure our guests receive the world-class experience they deserve.
Whether you have experience in luxury hospitality or are looking to start a new chapter, we offer a dynamic work environment, competitive benefits, and opportunities for rapid career advancement. If you thrive in a fast-paced setting and love making people feel at home, we want to meet you.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival and departure.
- Manage guest inquiries and resolve complaints promptly to ensure 100% guest satisfaction.
- Perform daily cleaning and maintenance checks to ensure all facilities meet our high standards of excellence.
- Handle check-ins and check-outs efficiently using hotel management software.
- Collaborate with the kitchen and housekeeping teams to ensure seamless operations.
- Assist with event coordination for weddings and corporate gatherings held at the venue.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous experience in a hotel or customer service role is preferred but not mandatory.
- Strong communication skills and fluency in English.
- Ability to work flexible shifts, including weekends and holidays.
- Reliable transportation is a must.
- Professional appearance and attitude.
- Basic computer literacy and familiarity with POS systems is a plus.