Job Description
Join our dynamic hospitality team at The Grand Dallas Hotel as a Weekend Front Desk Agent! This is a fantastic opportunity for customer service professionals seeking weekend flexibility in the heart of Dallas. You'll be the first point of contact for our guests, delivering exceptional service while exploring the vibrant city during your days off. Enjoy competitive pay, complimentary parking, and a supportive team environment. Perfect for students, second-job seekers, or hospitality enthusiasts!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and local attractions
- Ensure lobby area remains clean and welcoming
Qualifications
- Previous front desk or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends (Friday-Sunday) and holidays
- Basic computer proficiency with reservation systems
- Professional appearance and positive attitude
- Ability to stand for extended periods
- Flexible availability including overnight shifts
- Dallas local knowledge a plus