Job Description
Join our award-winning downtown Memphis hotel team as a Weekend Front Desk Agent! We're seeking charismatic hospitality professionals to create memorable experiences for our weekend guests. Enjoy competitive pay, flexible scheduling, and the vibrant energy of Beale Street just steps away. Perfect for students or professionals seeking weekend work with growth opportunities.
Responsibilities
- Provide exceptional guest check-in/check-out service with warm hospitality
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Execute upselling strategies for room upgrades and amenities
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years customer service experience in hospitality
- Strong communication and conflict resolution skills
- Proficiency with hotel management systems (e.g., Opera)
- Ability to work weekends and holidays reliably
- Basic math and cash handling skills
- Positive attitude and team-oriented mindset
- Local Memphis knowledge a plus