Job Description
Join our award-winning luxury hotel team as a Weekend Front Desk Agent! We're seeking a charismatic hospitality professional to deliver exceptional guest experiences during peak weekend operations. Enjoy competitive pay, complimentary hotel stays, and a dynamic work environment in the heart of downtown Dallas. Perfect for night owls who thrive in fast-paced settings!
Responsibilities
- Check in/out guests with precision and warm hospitality
- Manage room assignments and maximize occupancy rates
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for premium rooms/services
- Maintain security protocols for guest safety
Qualifications
- 1+ years hotel front desk or customer service experience
- Weekend availability (Fri/Sat/Sun evenings)
- Proficiency in hotel management systems (Opera/PMS)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Texas Food Handler certification preferred
- Valid driver's license and reliable transportation