Job Description
Join our award-winning team as a Weekend Front Desk Agent and become the welcoming face of our luxury boutique hotel in the heart of San Antonio! We're seeking charismatic professionals who thrive in fast-paced environments and deliver exceptional guest experiences during peak weekend operations. This role offers competitive pay, flexible scheduling, and opportunities for career growth within our expanding hospitality group.
Responsibilities
- Manage check-in/check-out processes with efficiency and warmth
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate reservation records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Monitor security protocols and access control
Qualifications
- Previous hotel or customer service experience required
- Exceptional communication and problem-solving skills
- Ability to work weekends and holidays
- Proficiency with hotel management software (e.g., Opera)
- Basic math and cash handling abilities
- Positive attitude under pressure
- Valid Texas driver's license (preferred)