Job Description
Riverside Hotel & Conference Center is looking for a vibrant and organized Front Desk Agent to join our hospitality team for our weekend shifts. We are proud to offer a fantastic opportunity for candidates with no prior experience to launch their career in a supportive and professional environment.
In this role, you will be the face of our hotel, ensuring every guest feels welcomed and valued. If you are a people person with a positive attitude and a willingness to learn, we want to hear from you!
What We Offer:
- Zero Experience Needed: Comprehensive training provided.
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Weekend Schedule: Enjoy your weekdays off!
- Growth Opportunities: Clear path for advancement within the property.
Responsibilities
- Check guests in and out of the hotel efficiently using the property management system.
- Answer incoming phone calls and emails promptly, answering questions about local attractions and amenities.
- Manage guest reservations and handle special requests to ensure a memorable stay.
- Maintain a clean, organized, and welcoming front desk and lobby area at all times.
- Assist with administrative tasks, including data entry, filing, and billing.
- Process payments accurately and handle cash transactions.
- Collaborate with housekeeping and maintenance teams to address guest needs.
Qualifications
- High school diploma or GED equivalent is preferred but not mandatory.
- Must be available to work weekends (Friday, Saturday, Sunday) and holidays as required.
- Strong interpersonal and communication skills with a friendly, professional demeanor.
- Basic computer literacy and typing speed.
- Ability to stand for long periods and lift moderate weights (up to 20 lbs).
- A valid driver's license is a plus.
- Willingness to undergo a background check.