Job Description
Join Atlanta's premier luxury hotel and become the face of our weekend operations! We're seeking a charismatic Weekend Front Desk Agent to deliver exceptional guest experiences during peak leisure travel periods. Enjoy competitive pay, complimentary hotel stays, and a vibrant team culture in the heart of downtown Atlanta. Perfect for hospitality professionals seeking weekend flexibility with growth opportunities.
What We Offer:
- Competitive hourly wage + performance bonuses
- Complimentary hotel stays nationwide
- Flexible weekend schedule (Fri-Sun)
- Free parking and meal discounts
- Health benefits for part-time staff
Responsibilities
- Check in/out guests with efficiency and warmth
- Manage reservations and room assignments
- Resolve guest inquiries and complaints promptly
- Process payments and manage cash handling
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain accurate guest records
- Execute emergency procedures as needed
Qualifications
- 1+ years hotel front desk experience required
- Exceptional customer service skills
- Proficiency with Opera or PMS systems
- Strong problem-solving abilities
- Flexible availability for weekends
- Basic cash handling knowledge
- Ability to multitask in fast-paced environment
- Positive attitude and team player mentality