Job Description
Join our vibrant hospitality team as a Weekend Front Desk Agent! Perfect for career starters, this entry-level position offers full training and flexible weekend shifts. You'll be the first point of contact for our guests, creating memorable experiences while developing valuable customer service skills. No prior experience required – just your positive attitude and willingness to learn!
Responsibilities
- Warmly greet and check in/out guests with professionalism and efficiency
- Manage reservations and handle guest inquiries via phone, email, and in-person
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Utilize hotel management software to update guest information
- Assist with light administrative duties including filing and data entry
- Uphold brand standards through exceptional service at all times
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with learning new software
- Ability to multitask in a fast-paced environment
- Flexible availability for weekend shifts (Fri-Sun)
- Positive attitude and commitment to guest satisfaction
- Must pass background check and drug screening