Job Description
Join Milwaukee's premier luxury hotel as a Weekend Hospitality Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our peak weekend operations. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of downtown Milwaukee. Perfect for students, dual-job holders, or hospitality professionals seeking weekend-focused roles.
Our ideal candidate thrives in fast-paced settings, possesses strong communication skills, and takes pride in creating memorable stays for business and leisure travelers. Full training provided with opportunities for advancement within our award-winning hospitality group.
Responsibilities
- Provide exceptional front desk services including check-in/check-out, guest inquiries, and reservation management
- Coordinate weekend housekeeping operations and maintenance requests
- Manage valet services and assist with luggage handling
- Execute upselling strategies for premium rooms and amenities
- Resolve guest concerns promptly with personalized solutions
- Collaborate with cross-department teams for seamless operations
- Maintain strict adherence to safety and sanitation protocols
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Exceptional communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) with flexible hours
- Strong problem-solving abilities and customer focus
- Basic computer proficiency with reservation systems
- Valid Wisconsin driver's license for valet operations
- Professional appearance and positive attitude