Job Description
Join our award-winning hotel team in vibrant Charlotte, NC! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during weekend shifts. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in one of America's fastest-growing cities. Perfect for students, career changers, or those seeking weekend-only opportunities.
Responsibilities
- Deliver exceptional guest service at check-in, check-out, and throughout guest stays
- Manage room reservations and address guest inquiries promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold cleanliness and safety standards in public areas
- Resolve guest concerns with professionalism and discretion
- Collaborate with cross-functional teams during peak weekend periods
Qualifications
- Minimum 1 year hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic computer proficiency with reservation systems
- Flexible availability for weekend shifts (Fri-Sun)
- Valid North Carolina driver's license (if driving required)
- Ability to stand for extended periods and lift up to 25 lbs