Job Description
Join our award-winning Memphis hotel team as a Weekend Hospitality Associate! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend operations. Enjoy flexible scheduling while working in the heart of downtown Memphis near iconic attractions like Beale Street and the Mississippi River. This role offers competitive pay, free parking, and advancement opportunities in the hospitality industry. If you thrive in fast-paced environments and take pride in creating memorable stays, apply today to become part of our renowned guest service team!
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest inquiries
- Manage room reservations and coordinate with housekeeping for guest requests
- Handle payment processing and cash management procedures
- Resolve guest complaints with professionalism and discretion
- Operate property management systems and maintain accurate records
- Collaborate with valet, bell staff, and security teams for seamless operations
- Uphold brand standards through consistent service delivery
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends, holidays, and flexible shifts
- Proficiency in property management systems (e.g., Opera, Fidelio)
- Basic knowledge of Memphis attractions and local area
- Valid Tennessee hospitality alcohol certification (if applicable)
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset