Job Description
Join our vibrant team at Grand Hotel Kansas City and launch your hospitality career! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences during our busiest weekend shifts. No experience required – we provide comprehensive training to set you up for success. Enjoy a dynamic work environment, competitive pay, and opportunities for advancement within our award-winning hotel. Perfect for students, career changers, or anyone seeking flexible weekend hours in the heart of Kansas City!
Responsibilities
- Deliver outstanding guest service with a warm, welcoming attitude
- Handle check-in/check-out processes efficiently using hotel systems
- Manage room assignments and key distribution accurately
- Respond to guest inquiries and resolve concerns promptly
- Collaborate with housekeeping and maintenance teams
- Maintain cleanliness and organization of lobby/public areas
- Process payments and manage cash handling procedures
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Availability to work weekends (Fri/Sat/Sun)
- Customer service mindset with problem-solving ability
- Ability to stand/walk for extended periods
- Flexibility to adapt to changing guest needs
- No prior hotel experience required