Job Description
Join our award-winning downtown Raleigh hotel as a Weekend Hospitality Associate and become the heartbeat of our guest experience! We're seeking passionate individuals to deliver exceptional service during our busiest weekend shifts while enjoying competitive pay, complimentary hotel stays, and a vibrant team culture. Perfect for students or professionals seeking flexible weekend schedules in the heart of North Carolina's capital.
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm hospitality
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute weekend event setup and break-down procedures
- Uphold brand standards and cleanliness protocols
Qualifications
- Previous hotel or hospitality experience preferred
- Excellent communication and problem-solving skills
- Ability to work weekends and holidays reliably
- Proficient in reservation systems (e.g., Opera, Amadeus)
- Valid North Carolina driver's license
- Flexible schedule availability (Fri-Sun)
- Ability to stand for extended periods
- Basic math and cash handling skills