Job Description
Join our dynamic team at Memphis Grand Hotel and kickstart your hospitality career! We're seeking enthusiastic Weekend Associates to deliver exceptional guest experiences during our busiest shifts. No prior experience required – we provide comprehensive training to help you thrive. Enjoy competitive pay, flexible weekend schedules, and opportunities for advancement in a supportive environment. Perfect for students, career changers, or anyone seeking weekend work with growth potential.
Responsibilities
- Greet and assist hotel guests with check-in/check-out processes
- Manage reservations and handle guest inquiries via phone/in-person
- Operate hotel systems (POS, booking software) with training provided
- Maintain clean, organized lobby and common areas
- Coordinate with housekeeping and maintenance teams
- Resolve guest issues promptly and professionally
- Process payments and manage cash drawer accurately
Qualifications
- No experience required – open to all backgrounds
- Strong communication and interpersonal skills
- Basic math abilities for transaction handling
- Ability to stand/walk for extended periods
- Flexibility for weekend and holiday shifts
- Positive attitude and customer service mindset
- Team player with collaborative spirit