Job Description
Join our award-winning team as a Front Desk Agent at Hospitality Plus Resorts! We're seeking energetic individuals to deliver exceptional guest experiences in a dynamic 24/7 environment. This entry-level role offers growth opportunities and includes competitive benefits like paid training and flexible scheduling. Perfect for students and career changers looking to start their hospitality journey in the heart of Dallas!
Responsibilities
- Manage check-in/check-out procedures using PMS systems
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Perform nightly audits and report preparation
- Uphold brand standards for service excellence
- Assist with emergency procedures and security protocols
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong communication skills
- Ability to work rotating shifts (nights, weekends, holidays)
- Customer service experience preferred
- Problem-solving abilities
- Attention to detail
- Must be available for flexible scheduling