Job Description
Join our dynamic team at Grand Hotel Philadelphia as a Weekend Hotel Associate! Perfect for those starting their hospitality career, this role offers flexible weekend shifts with competitive pay and comprehensive training. You'll be the face of our luxury property, ensuring exceptional guest experiences while building valuable skills in customer service and operations. No prior experience required – we provide all the tools for success!
Responsibilities
- Deliver outstanding guest service at the front desk and throughout the property
- Manage check-in/check-out processes efficiently using hotel systems
- Respond to guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold cleanliness and safety standards in public areas
Qualifications
- No experience required – training provided!
- Positive attitude and passion for hospitality
- Strong communication and interpersonal skills
- Ability to work weekends and holidays
- Basic computer literacy
- Reliable transportation to the downtown location
- Must be 18+ years old