Job Description
Join the vibrant heart of Nashville's hospitality scene as a Weekend Hotel Concierge at the luxurious Grand Hotel Nashville. We're seeking charismatic individuals to create unforgettable experiences for our weekend guests while showcasing Music City's legendary charm. This role offers flexible weekend hours with competitive compensation and opportunities for career growth in a dynamic environment.
Responsibilities
- Provide exceptional guest service through personalized recommendations and assistance
- Manage VIP reservations and coordinate exclusive local experiences
- Handle guest inquiries via phone, email, and in-person interactions
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate transaction records
- Execute creative weekend programming and themed events
- Resolve guest concerns with professionalism and discretion
Qualifications
- Minimum 1 year hotel/concierge experience preferred
- Deep knowledge of Nashville attractions, dining, and entertainment
- Exceptional communication and problem-solving abilities
- Proficiency in hotel management systems (Opera, etc.)
- Flexible availability including weekends and holidays
- Valid Tennessee driver's license with clean record
- Ability to stand/walk for extended periods