Job Description
Join the vibrant team at Grand Plaza Hotel Cleveland, where weekend warriors thrive! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of downtown Cleveland. Perfect for students, dual-job holders, or anyone seeking weekend-focused work with growth opportunities.
Responsibilities
- Provide exceptional guest service at check-in, check-out, and throughout guest stays
- Manage room inventory and coordinate housekeeping operations for weekend occupancy
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and maintain accurate financial records
- Collaborate with dining and event teams for seamless weekend operations
- Uphold strict safety and sanitation standards
Qualifications
- Previous hotel or hospitality experience preferred
- Availability to work weekends (Fri-Sun) and holidays
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Basic computer proficiency with reservation systems
- Ohio food handler certification (or ability to obtain)
- Valid driver's license (for airport runs)