Job Description
Join the vibrant hospitality scene in Charlotte at the prestigious Grand Charlotte Hotel! We're seeking energetic weekend shift professionals to deliver exceptional guest experiences in our luxurious downtown location. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in one of America's fastest-growing cities. Perfect for students, parents, and career changers seeking weekend-focused opportunities with growth potential.
Responsibilities
- Provide exceptional guest service during weekend shifts including check-ins, check-outs, and concierge assistance
- Manage reservations and room assignments using hotel management systems
- Handle guest inquiries and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams for seamless operations
- Maintain accurate guest records and billing information
- Uphold brand standards through consistent service delivery
- Assist with weekend event coordination and VIP guest management
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Proficiency with basic hotel software or willingness to learn
- Attention to detail and problem-solving abilities
- Positive attitude and teamwork-oriented mindset
- High school diploma or equivalent required
- Valid North Carolina driver's license if required for errands