Job Description
Join Chicago's premier hospitality destination with our weekend shift opportunities at the iconic Chicago Grand Hotel. We're seeking dedicated individuals to deliver exceptional guest experiences during our busiest weekend periods. This role offers competitive pay, flexible scheduling, and the chance to work in a dynamic downtown environment while building valuable hospitality skills.
What We Offer:
- Weekend-only shifts (Sat/Sun) with no weekday commitments
- Competitive hourly wages + performance bonuses
- Free parking and meal discounts
- Opportunities for advancement to full-time roles
Responsibilities
- Manage guest check-ins/checkouts efficiently using hotel management systems
- Handle guest inquiries and resolve issues with exceptional service
- Process payments and manage cash transactions accurately
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards for cleanliness and professionalism
- Assist with event setup and VIP guest services
- Maintain detailed shift logs and incident reports
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Weekend availability (Saturday/Sunday required)
- Ability to work standing for extended periods
- Basic computer proficiency with reservation systems
- Valid Illinois Food Handler's Certificate (or willingness to obtain)
- High school diploma or equivalent required