Job Description
Join our dynamic team at Grand Bay Hotel and become part of Oakland's premier hospitality experience! We're seeking passionate Weekend Shift Professionals to deliver exceptional guest experiences during peak weekend hours. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of the Bay Area. Perfect for students, parents, or anyone seeking weekend work-life balance. Apply today and start your rewarding hospitality career!
Responsibilities
- Provide exceptional customer service to hotel guests during weekend shifts
- Manage check-in/check-out processes efficiently using hotel software
- Handle guest inquiries, requests, and resolve complaints promptly
- Coordinate housekeeping and maintenance services for guest rooms
- Monitor security and safety protocols during weekend operations
- Process payments and maintain accurate financial records
- Collaborate with cross-functional teams for seamless weekend operations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work weekends, evenings, and holidays
- Basic computer proficiency with reservation systems
- Valid California driver's license (if required for duties)
- Ability to stand/walk for extended periods
- Flexible schedule availability (Fri-Sun shifts)
- High school diploma or equivalent required