Job Description
Join our dynamic team as a Weekend Hotel Shift Manager at Grand Plaza Hotels! We're seeking a dedicated hospitality professional to oversee weekend operations, ensuring exceptional guest experiences while maintaining operational excellence. This role offers competitive compensation, comprehensive benefits, and the opportunity to lead in a fast-paced luxury environment. If you thrive under pressure and excel at team leadership, apply today to become an integral part of our award-winning hotel family.
Responsibilities
- Manage all weekend front desk, housekeeping, and security operations
- Handle escalated guest concerns with professionalism and empathy
- Oversee staff scheduling, training, and performance reviews
- Ensure compliance with safety, sanitation, and brand standards
- Coordinate with department heads for seamless weekend transitions
- Monitor inventory and control operational costs
- Implement strategies to boost guest satisfaction and loyalty
- Conduct thorough shift handovers and incident reporting
Qualifications
- 3+ years hotel management experience with weekend shift focus
- Proven leadership and team development skills
- Exceptional problem-solving and conflict resolution abilities
- Strong knowledge of PMS systems and hotel operations
- Ability to work flexible weekends and holidays
- Texas Food Handler and Alcohol Certification preferred
- Bachelor's degree in Hospitality or related field
- Fluency in English; Spanish proficiency a plus