Job Description
Are you a natural leader with a passion for delivering exceptional hospitality? The Georgian Towers is seeking a dynamic Weekend Shift Supervisor to join our elite team in the heart of Atlanta.
We are looking for an organized and proactive professional to oversee our weekend operations. In this role, you will ensure our guests receive a seamless and memorable experience while managing a high-performing team of front-of-house and back-of-house staff.
Why Join Us?
- Competitive hourly wage ($18.00 - $24.00)
- Comprehensive benefits package
- Employee discounts at local dining and entertainment venues
- A supportive and inclusive work culture
Ready to take the next step in your hospitality career? Apply today to become a vital part of The Georgian Towers.
Responsibilities
- Oversee all front desk operations and guest check-ins during weekend peak hours to ensure a smooth flow of traffic.
- Lead, mentor, and motivate the weekend staff to maintain high service standards and professional behavior.
- Handle guest inquiries, complaints, and special requests with a focus on resolution and satisfaction.
- Monitor inventory levels for room amenities and replenish supplies as necessary to maintain operational readiness.
- Ensure strict adherence to all health, safety, and sanitation regulations across the property.
- Conduct pre-shift briefings to communicate daily goals, schedule changes, and operational priorities.
- Collaborate with the management team to implement strategies for improving guest satisfaction scores.
Qualifications
- High school diploma or GED required; hospitality management certification is a plus.
- Minimum of 2 years of experience in hotel operations or a related customer service role.
- Proven leadership experience with the ability to manage and direct a team effectively.
- Strong communication and interpersonal skills, with the ability to remain calm under pressure.
- Flexibility to work weekends, holidays, and varying shifts as required.
- Proficiency in hotel property management systems (PMS) and Microsoft Office Suite.