Job Description
Join our dynamic team at Baltimore Harbor Inn, where luxury meets coastal charm! We're seeking passionate Weekend Hotel Staff to deliver exceptional guest experiences during our busiest periods. As a cornerstone of Baltimore's hospitality scene, our waterfront hotel offers competitive wages, flexible scheduling, and growth opportunities in the heart of Maryland's tourism hub. Perfect for students or professionals seeking weekend work with weekday availability.
Why Join Us?
• Competitive hourly rates plus tips
• Complimentary meals during shifts
• Free parking and transit benefits
• Employee discounts on hotel stays
Responsibilities
- Deliver exceptional guest service at check-in, check-out, and throughout stays
- Manage room assignments and key control systems efficiently
- Process payments and handle financial transactions accurately
- Coordinate with housekeeping and maintenance teams for seamless operations
- Address guest inquiries and resolve issues promptly
- Assist with event setup and special request fulfillment
- Maintain cleanliness and organization of lobby/public areas
Qualifications
- Previous hotel or customer service experience preferred
- Flexible weekend availability (Fri-Sun, including holidays)
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to multitask in fast-paced environments
- Valid Maryland driver's license (if valet driving required)
- Professional appearance and positive attitude