Job Description
Join our dynamic hospitality team at the heart of Detroit! We're seeking passionate weekend warriors to deliver exceptional guest experiences during peak weekend operations. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in Michigan's most exciting city. Perfect for students, second-job seekers, and hospitality enthusiasts looking to grow their careers.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes efficiently using hotel software
- Respond promptly to guest inquiries and resolve service issues
- Maintain pristine room standards and public area cleanliness
- Collaborate with cross-functional teams for seamless operations
- Adhere to safety protocols and emergency procedures
- Process payments and manage cash handling accurately
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends, evenings, and holidays
- Basic computer proficiency with reservation systems
- Physical stamina for standing/walking during shifts
- Positive attitude and team collaboration mindset
- High school diploma or equivalent required