Job Description
Join our award-winning downtown Fort Worth hotel and become part of an elite hospitality team! We're seeking dynamic Weekend Hotel Staff to deliver exceptional guest experiences during peak leisure and business travel periods. Enjoy competitive pay, complimentary staff meals, career advancement opportunities, and a vibrant work culture in the heart of Fort Worth's Cultural District. Perfect candidates thrive in fast-paced environments and share our passion for creating memorable stays.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out procedures efficiently while maintaining accuracy
- Resolve guest inquiries and concerns with prompt, personalized solutions
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold stringent cleanliness and safety standards throughout guest areas
- Process payments and manage financial transactions securely
- Assist with event setup and VIP guest services during weekend events
Qualifications
- Minimum 1 year hotel or luxury customer service experience
- Flexible availability including weekends, evenings, and holidays
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Basic computer proficiency with PMS systems
- Valid Texas Food Handler certification preferred
- Professional appearance and demeanor
- Must pass background check and drug screening