Job Description
Join our award-winning Milwaukee Grand Hotel and become part of a dynamic hospitality team! We're seeking passionate Weekend Staff to deliver exceptional guest experiences during our busiest high-demand shifts. Enjoy competitive pay, flexible scheduling, and a vibrant downtown Milwaukee location with complimentary parking. Perfect for students, second-job seekers, or hospitality professionals seeking weekend-only opportunities. Apply today to start your journey with us!
Responsibilities
- Provide exceptional guest service at check-in/check-out and throughout guest stays
- Manage reservations, room assignments, and billing inquiries
- Coordinate housekeeping and maintenance requests for guest rooms
- Process payments and maintain accurate financial transaction records
- Respond to guest inquiries and resolve service issues promptly
- Assist with event setup and guest support for weekend functions
- Maintain cleanliness and organization of public areas
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends (Friday-Sunday) and flexible hours
- Basic computer proficiency with reservation systems
- High school diploma or equivalent required
- Valid driver's license and reliable transportation
- Ability to stand/walk for extended periods
- Attention to detail and problem-solving abilities