Job Description
Are you looking for Hotel Jobs with a flexible schedule? The Milwaukee Grand Hotel is currently seeking dedicated Weekend Shift Staff to join our dynamic team. We pride ourselves on providing world-class hospitality to our guests and offer a supportive environment for professional growth.
As a key member of our weekend staff, you will play a crucial role in ensuring our guests have a memorable stay. Whether you are assisting at the front desk or ensuring the common areas are pristine, your contribution matters.
Benefits Include:
- Weekly Payroll
- Employee Discount on Room Rates and Dining
- Free Parking
Responsibilities
- Check guests in and out efficiently using our Property Management System (PMS).
- Answer incoming calls and respond to guest inquiries via email with a professional tone.
- Assist with concierge services, including making restaurant reservations and arranging local transportation.
- Maintain the cleanliness and organization of the lobby, reception desk, and public areas.
- Handle cash and credit transactions accurately and balance daily deposits.
- Collaborate with housekeeping to ensure guest rooms are ready for arrival.
- Resolve minor guest issues immediately to ensure high satisfaction scores.
Qualifications
- High school diploma or GED is required.
- Previous experience in the hospitality industry is a plus but not mandatory.
- Must be available to work Friday, Saturday, and Sunday shifts.
- Strong interpersonal and communication skills.
- Ability to stand for extended periods and lift up to 20 lbs.
- Proficient in basic computer operations and typing.