Job Description
We are seeking dedicated, energetic, and detail-oriented individuals to join our elite hospitality team at The Milwaukee Grand Hotel & Resort. As a premier destination in the heart of the Midwest, we are looking for passionate staff to ensure our guests have an unforgettable experience during our busy weekend shifts.
Why Join Our Team?
- Competitive hourly pay ranging from $15.00 to $22.00.
- A dynamic work environment with clear pathways for career advancement.
- Employee discounts on dining and luxury accommodations.
- A supportive, professional culture that values hard work and dedication.
If you thrive in a fast-paced environment and love providing exceptional customer service, we want to hear from you.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Assist with check-in and check-out procedures, ensuring accuracy and efficiency.
- Maintain cleanliness and organization of the front desk and lobby areas.
- Handle guest inquiries, requests, and complaints with patience and poise.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
- Process payments and manage reservations accurately.
Qualifications
- Previous experience in hospitality, customer service, or hotel operations is preferred.
- Strong interpersonal and communication skills.
- Ability to work flexible schedules, including weekends and holidays.
- Proficiency in basic computer applications and reservation systems.
- High school diploma or equivalent required.
- Reliable, punctual, and able to stand for extended periods.