Job Description
Join the vibrant hospitality scene in San Antonio as a Weekend Shift Hotel Staff member at the prestigious Grand Plaza Hotel. We're seeking energetic professionals to deliver exceptional guest experiences during our busiest weekend period. Enjoy competitive pay, flexible scheduling, and the opportunity to showcase your service excellence in the heart of downtown San Antonio. Perfect for students or professionals seeking supplemental income with weekends off!
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm hospitality
- Manage room reservations and front desk operations efficiently
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and manage cash handling procedures accurately
- Conduct daily audits of front desk systems and guest records
- Maintain pristine lobby and common area standards
Qualifications
- Minimum 1 year hotel or customer service experience required
- Proficiency in hotel management systems (Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to work flexible weekends and holidays
- Basic knowledge of San Antonio attractions and services
- Valid Texas driver's license (for airport runs)
- High school diploma or equivalent required
- Ability to stand for extended periods and lift 25 lbs