Job Description
Join our award-winning luxury hotel in downtown Columbus and become part of a dynamic hospitality team! We're seeking energetic Weekend Shift Staff to deliver exceptional guest experiences during peak weekend periods. This role offers competitive pay, flexible scheduling, and opportunities for career advancement within our renowned hotel group. Enjoy complimentary meals, employee discounts, and a vibrant work culture in Ohio's capital city.
Responsibilities
- Manage check-in/check-out processes with precision and warmth
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems efficiently
- Uphold brand standards for cleanliness and presentation
- Assist with event coordination during weekend bookings
Qualifications
- High school diploma or equivalent required
- 1+ years hotel or customer service experience
- Proficiency with PMS software (Opera preferred)
- Strong communication and conflict resolution skills
- Ability to work weekends and holidays reliably
- Basic math and cash handling proficiency
- Valid Ohio driver's license (if required for errands)