Job Description
Join the Heart of San Francisco's Hospitality Industry
We are looking for enthusiastic and professional individuals to join our team as Entry Level Front Desk Agents. If you are ready to start a rewarding career in a dynamic environment with flexible shift work opportunities, we want to hear from you. You will be the face of our establishment, ensuring every guest feels welcomed and valued from the moment they arrive.
Why Apply?
- Competitive hourly pay range of $18 - $24/hr
- Flexible scheduling for shift work
- Comprehensive on-the-job training
- Opportunities for career advancement within the group
Job Summary:
As a Front Desk Agent, you will manage the front desk operations, handle guest inquiries with a smile, and ensure smooth check-in and check-out processes. This is an excellent opportunity for recent graduates or those looking to switch careers into the hospitality sector.
Responsibilities
- Greets guests warmly and assists with check-in and check-out procedures efficiently.
- Manages high-volume phone lines and in-person inquiries professionally.
- Handles cash, credit card transactions, and resolves billing discrepancies.
- Maintains the cleanliness and organization of the front desk area and lobby.
- Assists guests with local recommendations, directions, and special requests.
- Updates guest profiles and records in the property management system.
- Covers shifts during peak hours and assists with other departments as needed.
Qualifications
- High School Diploma or equivalent required.
- Previous experience in customer service, hospitality, or reception is preferred but not required for entry-level roles.
- Strong verbal communication and interpersonal skills.
- Professional appearance and demeanor.
- Ability to stand for extended periods and work flexible shifts, including weekends and holidays.
- Basic computer proficiency and ability to learn property management software quickly.