Job Description
Are you looking to kickstart your career in the vibrant hospitality industry? Tampa Bay Hospitality Solutions is currently seeking enthusiastic and reliable individuals to join our team as Entry Level Hotel Associates. We offer competitive pay, flexible shift work, and comprehensive training for those looking to grow within the hotel management sector. No prior experience is necessary—just bring your positive attitude and dedication to service!
Why Join Us?
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Flexible Scheduling: We offer various shift patterns to accommodate your lifestyle.
- Career Growth: Clear pathways for advancement within our expanding hotel network.
- Modern Environment: Work in a newly renovated, high-tech facility.
We are committed to providing exceptional guest experiences and are looking for team members who take pride in their work.
Responsibilities
- Guest Relations: Greet guests warmly upon arrival and check them in/out efficiently using our modern Property Management System.
- Front Desk Operations: Answer incoming phone calls and emails promptly, addressing inquiries or directing calls to the appropriate department.
- Shift Work Management: Monitor security cameras and access points to ensure the safety and security of guests and staff during all shifts.
- Facility Maintenance: Monitor common areas, lobbies, and restrooms to ensure they are clean, organized, and presentable at all times.
- Service Requests: Process and track guest requests for housekeeping, maintenance, or room service in a timely manner.
- Payment Processing: Accurately handle cash, credit card, and mobile payments while balancing daily financial reports.
Qualifications
- Education: High school diploma or GED is required; a degree in Hospitality Management is a plus but not mandatory.
- Experience: No prior hotel experience required. We provide on-the-job training for all entry-level candidates.
- Communication: Excellent verbal and written communication skills with a friendly and professional demeanor.
- Availability: Must be available to work flexible shifts, including weekends, nights, and holidays.
- Technical Skills: Basic computer literacy and the ability to learn new software quickly.
- Appearance: Professional appearance and adherence to the company dress code.