Job Description
Are you looking to start a rewarding career in the hospitality industry? Harbor Light Hotel & Conference Center is currently seeking enthusiastic individuals to join our front-of-house team. We offer excellent opportunities for entry-level candidates interested in shift work and professional growth. No prior experience is necessary; we provide comprehensive training to help you succeed.
As a member of our team, you will play a crucial role in ensuring our guests have a memorable stay in the heart of Baltimore. We pride ourselves on our diverse and inclusive work environment where every team member is valued.
Responsibilities
- Check guests in and out efficiently using our property management system.
- Maintain a pristine and welcoming lobby environment at all times.
- Handle guest inquiries and requests with a high degree of professionalism and patience.
- Assist with concierge services and local recommendations.
- Operate telephone systems and manage correspondence.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
- Uphold our brand standards and safety protocols.
Qualifications
- High school diploma or GED equivalent.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Basic computer proficiency and typing skills.
- A positive attitude and a willingness to learn.
- Must be able to stand for extended periods.