Job Description
Join our award-winning team at Grand Plaza Hotel, Kansas City's premier luxury destination! We're seeking passionate individuals to kickstart their hospitality careers as Entry Level Hotel Receptionists. No prior experience required – we provide comprehensive training to help you thrive in a dynamic guest-facing environment. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement within our global hospitality brand.
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm hospitality
- Manage reservations and room assignments using our property management system
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and conduct
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in fast-paced environments
- Customer service mindset with problem-solving aptitude
- Flexible availability including nights/weekends/holidays
- Positive attitude and team player mentality